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  Perhaps you’ve noticed that this issue of Flexjet Direct has
a fresh look – more refined, more magazine than newsletter.
Like Flexjet itself, Direct constantly evolves to better serve you. As with all of our operations, the changes are more than skin deep. We are striving to include more content that informs and entertains. We will continue to include useful updates and reminders that keep you apprised of our programs and innovations that deliver maximum flexibility for your own custom-designed travel package. Inside, for example, you’ll find an article describing irresistible adventures you might pursue on a visit to Vancouver, British Columbia. Another quick read provides expert wine collecting tips from a Napa Valley Master Sommelier. OLYMPICS, BOMBARDIER-STYLE At Flexjet*, we are proud of Bombardier’s* participation in the 2010 Winter Olympics in Vancouver – especially the role our company played helping to design and produce the beautiful 2010 Olympic Torch. Read about that process, and about the Olympic experience we are offering. If you thrill to witness the drama of elite competition, you will want to review this offer of sponsor-level access to gold medal finals, VIP seating at the closing ceremony extravaganza and luxury accommodations and transportation. THE FLEXJET OWNER UNIVERSE Each of our owners has a compelling story to tell; we profile two in these pages. Walter Stewart of Birmingham, Alabama, details how he uses Flexjet shares to expand his successful office machine company. Howard and Cindy Rachofsky use their aircraft as an essential tool in their pursuit of the very finest contemporary art. You’ll be surprised to learn what they have done with their incomparable collection. DIRECT DIGITAL This issue also launches an online version of Direct (www.Flexjet. com/flexjetdirect), with fully interactive functionality. Navigate easily through the web version, click on links, forward to a friend. If you find you prefer this online convenience, we will be glad to take your name off our print version mailing list. This is part of a larger efficiency effort on our part to streamline our communication with you, accomplishing more through online tools and reducing the number of physical mailings we send. Many of you have said you prefer being kept up to date electronically, so this initiative saves paper, postage and, most importantly, your precious time. THE STATE OF FLEXJET We knew 2009 would present daunting challenges, and it has. With your faith and support, however, we are pleased to report that we remain on sound financial footing. You have responded positively to our diverse program offerings, which have proven to be a strong attraction for new business. Everyone at Flexjet makes owner retention a key priority; times of uncertainty such as we have been experiencing make it even more imperative that we understand and respond to your unique needs and concerns. As a result, we are most pleased to report that we have been able to maintain a healthy retention level through this difficult period. We hope you are pleased with this issue of Flexjet Direct. As always, please share your thoughts and suggestions with us. Fred Reid President Flexjet |
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